Things To Know When Buying Carpet

ProSource | 3/1/2016 | Product Information

Samples From Showrooms

The samples from which you selected your floor typically exhibit less than two square feet, while your floor will typically comprise hundreds if not thousands of times that area, and no two swatches are exactly alike. A sample has also aged for an undetermined time period and in varying degrees of exposure, while your new floor has not yet had the opportunity to do so. Do not expect a sample to exhibit all possible color and grain variation you will see in your floor.


Your new carpeting will contain loose fibers imbedded in the body of the carpet. These fibers are not part of your actual carpet, but fiber tips sheared in the manufacturing process to achieve uniform pile height. Shedding will minimize over time with regular vacuuming.


An occasional “sprout” may be lifted above the surface of the pile caused by vacuuming, high heels or pets. To maintain a beautiful floor, do not pull the tuft out, snip it with scissors to match the existing pile height.


Carpet rolls come in a variety of widths – so most rooms with carpet will have seams in the carpet. The visibility of the seams depends on the texture and color of your carpeting as well as the lighting and furniture placement. Talk to your installation specialist about the placement of seams.

Filtration Soiling

After a period of weeks, months or years you may notice dark grayish lines around baseboards, under doors and along the edges of stairs. This is caused by dust, smog and other airborne pollutants that accumulate where concentrated airflow is directed over or through the carpet’s pile. This is a result of the environment and is not a defect in your carpet. While prevention is difficult, this soiling can be minimized with regular vacuuming and by changing air filters regularly.

Wool Carpets

Wool is a natural fiber and carpeting made from wool may exhibit color variations from side to side across a roll. This is a normal characteristic usually more apparent at seams; which should not be at the center of a room or in other prominent areas of a room.

Picks, Pulls And Loose Fibers

With cut pile carpets and rugs, occasional sprouting, pulls, or loss of single tufts is normal. Simply trim the tuft with sharp shears and vacuum. For woven looped products, the loops can be repaired much like any woven product. The high loop is the result of the surrounding loops in the same row being pulled down as it is one continuous strand of yarn. To repair the “high loop” the low loops on each side can be pulled flush with the pile height with an awl. Using a vacuum cleaner with power brush or “beater bar” action on a wool product of any construction will greatly increase picks, pulls, and loose fibers.

Roll Marks/Crush Marks

Roll marks and/or crush marks occur in carpeting as it is warehoused and /or shipped and is not considered a manufacturing defect. These marks will decrease over time.

Buckling And Wrinkling

Various post – installation modifications can cause buckling or wrinkling in your carpeting such as:

  • Pulling up carpeting for wiring or floor squeaks.
  • Sliding or dragging heavy objects across the carpet.
  • Increase in temperature, humidity or improper wetting during cleaning.

If you notice buckling or wrinkling in your carpet please contact your installation professional to correct.

ProSource Product Specialists are trained to answer all of your questions or concerns.  Providing you the information you need to make the best buying decision is our priority.  We are here to assist with all your project needs.

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